WhatsApp Business
chatbots
An automated assistant on your WhatsApp number that answers, takes orders and redirects.
What it covers
Your WhatsApp number answers, even when you're busy
An assistant connected to your WhatsApp Business number that answers common questions, takes simple orders, or hands off cleanly to a human when it matters.
Order taking
For a restaurant or shop: the customer sees the menu, orders and gets price confirmation, with no human in the loop.
Automatic FAQ
For a school: hours, fees and admissions answered instantly, around the clock.
Triage before handoff
Requests are qualified and sorted before reaching a human agent, who saves time as a result.
Who it's for
Your customers are already on WhatsApp
Shops, restaurants, schools and small e-commerce stores: if your customers already message you on WhatsApp, an assistant saves you answering the same questions ten times a day. In East Africa, WhatsApp is already the main sales channel — make it work for you.
Shops & restaurants
Take orders without picking up the phone, even at peak hours.
Schools
Answer parents about hours, fees and admissions, 24/7.
E-commerce stores
Confirm prices and availability, and turn questions into sales.
Tools & method
A solid API, an assistant that's easy to maintain
We use the official WhatsApp Business API (Twilio, 360dialog or Meta) and a simple, reliable backend that's easy to extend. For natural-language replies, we can add a lightweight AI model — only if your use case actually calls for it.
WhatsApp Business API
The official channel, via Twilio, 360dialog or Meta, whichever suits you.
Simple backend
A small server that orchestrates replies and handoffs, with no over-engineering.
Lightweight AI (optional)
A lightweight model for natural-language replies, added only when needed.
Your WhatsApp works while you serve your customers
Let's talk about what your assistant should answer. We'll propose something simple, reliable and genuinely useful.
Quoted · No commitment